Meeting Testimonials

We always love to hear that we have successfully shared our dedication to service and attention. We think  Basin Harbor is really special and to be able to share that sense of place is important to us. (And no, we did not add any exclamation points)

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Thank you so much for such a great day today !!!!! We couldn’t have asked for a better day weather wise, Kayaking was awesome, the guys were super helpful this morning getting us set up, refilling our coffee – lunch was amazing – and the desserts…WOW.  Such a beautiful place – so envious that you live there !!!!~  Seventh Generation, Burlington, VT

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I would like to send a more formal and extensive thank you to you, a fifth generation host, for your wonderful assistance and coordination; to Bob Beach for his much appreciated support for this unique event;
to Marty the Harbormaster and his assistant at the helm, who were both extraordinary in their seamanship, skillfully picking up first and dropping off last at the dock with the lowest draw, maneuvering the boat
so expertly and effortlessly, outracing a storm, and having a Plan “B” for a return by land to our cottages if the weather did not permit the Escape to sail at night; and to the impressive wait staff, who were so politely
attentive, had no problems with our wanting to divide the dinner check by family, and devised a way of doing so even though the families were split up and dispersed to an adult and a kids table (they made it look so easy).
To the gardeners and maintenance people, who keep BHC looking so beautiful; to the designers of the wonderful menu of dinner choices.  I could go on and on.  Really, the whole experience was splendid.~
Paul Colby, (Private Dinner & Cruise)

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Working with the team at Basin Harbor for our golf tournament was great. From the moment we arrived we felt that everything was organized and ready to go. This took our stress away and allowed us to show our guests a great time on the golf course. ~Vermont Convention Bureau Annual Golf Tournament

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We have held our customer appreciation golf tournaments at Basin Harbor for many years.  We have held several other events in addition to the tournaments.  The setting is beautiful, from the drive in to the buildings and the grounds, always well maintained.  The staff is professional and attentive to our every need.  We have scheduled our events with Basin Harbor because we know they will take care of us and make our events something we are proud to share with our customers and employees. ~ Peoples United Bank

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We’re currently working on our fourth visit to Basin Harbor Club and each year has been better than the previous one. Where do I start except to say I wish all my conferences were as stress free as the ones at Basin Harbor? The resort is tucked away in a magical world of its own with an overall ambiance of relaxed ease. The Inn features flawless views of Lake Champlain from almost every window.  The staff goes out of their way to make us feel welcome each year we visited. They are all incredibly helpful and friendly, and anticipated our needs each and every day. The food is delicious, the service is excellent. Most of our meals were private, conference related meals but we have dined at the Red Mill and on the North Dock. Both nights were memorably wonderful. We had a sunset cruise one year that was received so well it has now become a tradition. The meeting rooms were perfect for our needs and include several breakout rooms, all set up to our exact specifications. If we needed something changed, it was done before we knew it. One high ranking member of our group drinks coffee non-stop. Although coffee service was scheduled to end at a certain time, our dedicated server brought in coffee throughout the day to alleviate caffeine withdrawal symptoms! ~ VT State Division of Court Improvement and Innovation

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Basin Harbor Club has an idyllic setting on Lake Champlain that exudes character and charm. You will love the rustic cabins, incredible food and endless option for fun. You absolutely cannot go wrong – there is something amazing for everyone!  But what continues to bring our group back year after year are the incredible people. The owners and staff at Basin Harbor Club are incomparable! They put the meaning in the phrase “above and beyond”. Their support, attention and enthusiasm before, during and after our event is remarkable. THEY bring our event to life. From the big orchestrated events (325 people building and racing soap box cars) to the minuscule details (I have endless amounts of small details!), they deliver 110% – and do it with a smile! There is a magic at Basin Harbor Club that is hard to articulate. I just know that I could not love a place more – AND it keeps getting even better! ~ Abercrombie & Fitch

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Thank you for the tremendous hospitality you provided to us during our stay at the Basin Harbor Club. The setting on Lake Champlain, the fantastic Vermont country feel to the location and the many facility options for all of the conference sessions and functions make the BHC an easy choice. It is a great location “on the water”. As I indicated when I took the survey I was sent, I think the “H” in BHC stands for Heaven. ~ SOBA